Technical issue
Include your device type, operating system, app version, the feature used, what you expected, and what happened. A privacy-safe diagnostic code is helpful when available.
Product support
How can we help?
Get help with CCT Critical Care access, purchases, clinical-source questions, privacy requests, or a workflow that is not behaving as expected.
Purchase or subscription
Open More → Settings → Restore Purchase using the same app-store account. If access does not return, tell us the platform and approximate purchase date. Do not email full receipts or financial information.
Clinical content question
Identify the topic, visible source, and the specific concern without including any patient scenario or identifier. Review current labeling, protocol, scope, and medical direction before acting.
Privacy or data request
Use the subject “Privacy Request.” Include the app feature and the action requested, but do not send patient information, account passwords, or unnecessary personal information.